The trouble with fighting for human freedom is that one spends most of one's time defending scoundrels. For it is against scoundrels that oppressive laws are first aimed, and oppression must be stopped at the beginning if it is to be stopped at all.
Madness string 46011
The entire business model and culture was based on a having a happy demeanor even though it was the kind of job where you're dealing with customers and every minute of time is constantly monitored and you could get in trouble for performing 'too well'. Despite all being about positivity, people would cry at their desks and if management thought someone seemed too down they were required to start a 'happiness journal'. If you couldn't keep up you didn't want it enough and you weren't a fit.