The trick is to remember to breathe, and alternate. If it's just been you ranting for the past two hours, take a break to hydrate and let your partner do the ranting.
Madness string 122785
I first noticed they weren't automatically charging my card last year, after about seven months of receiving invoices that were still marked as unpaid. The fact I didn't pay any of them for seven months didn't seem to bother them, either. I think I managed to somehow get lumped in with all of their huge business accounts where payments have to go through a Process(tm) to get approved.