You know how you know it's wrong? Because they never said it to your face.
Madness string 112286
The lack of apology could indeed signal a lack of empathy. But it could signal shame, too. It's impossible to tell from what we have here.
The most important thing to deal with is whatever is most on your mind. The fact that you think it shouldn't be on your mind is irrelevant. It's there, and it's there for a reason.