Not just that. It's realizing your family member isn't there anymore, even though they are sitting, living and breathing, in front of you.
Madness string 111866
There seems to be this underlying expectation that the players are largely a bunch of simple-minded, morally righteous but extremely violent thugs who are willing to believe just about anything put in front of them and never question whether a fight was necessary or avoidable or what it says about them that they chose to kill everyone hostile yet again once things got a bit tense.